Customer Service
N/A
Jobs
IT
N/A
1
2 Year
Monthly Pay Period
No
Job Description:
Addressing Queries through Inbound Calls, Emails and Online Chat.
Handling escalation (RM help-desk).
Solving queries through inter-department co-ordination.
Call Monitoring and Sending Quality report and giving Feedbacks.
Giving Training to new Joinees and Refresher training.
Handling customers letters & Corporate actions through Team.
Job Specification:
Good communication in English, Hindi
Minimum 3 years experience related to same profile from Stock Market with knowledge of Stock Market functioning
Good at communication Oral/Written .
Good at MS office
Aggressive, team-oriented attitude.
👉 Reach out to ANSI Services for recruitment & outsourcing solutions - www.ansiservices.com
Mumbai, Maharashtra, India
Customer Service